SD EBike Service Experts

Going tubeless means better traction and fewer flats. Because you don't have to worry about pinch flats, you can run tubeless tires at a much lower air pressure than tubed tires. Includes:

Rim tape
Sealant
Valves

Note: This is only available for tubeless-ready rims and tires. If your bike didn't come with them, ask about an upgrade!

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Our expert service team members have seen everything that can go wrong with an electric bicycle. We'll track down the issues and get you back in the saddle.

$30/15 minute minimum charge
Charged in 15 minute increments

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Let us build your eBike!

Available for eBikes with the 4 motor systems we carry (Bosch, Shimano, Yamaha, and Brose)
Includes a full safety check and quality assurance inspection

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Nobody wants to receive a dirty bike, and if packaged incorrectly, they can be damaged during shipping!
Service includes:

Basic tune up
Cleaning
Disassembly
Professional packaging for shipment

*DOES NOT INCLUDE SHIPPING LABEL / FEES

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Get fast and professional electric bicycle service at San Diego Fly Rides

Not sure what service you need?
Fill out the form below and we'll get in touch!

SD Fly Rides Warranty & Service Request Form

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Does your bike need some love? We've got you, and are happy to provide service and warranty support! We have super fast turn around times for tune-ups and basic service.

When it comes to electric bike maintenance, we are your local experts. We do basic service on all eBikes, and motor system work on the following systems: Bosch | Brose | Shimano | Yamaha. Our close relationship with Bosch, as one of their top retailers and one of the few with their eBike Expert Certification, helps us get parts lightening fast!

In order to make sure we're ready for your appointment, please fill out this form to help us diagnose your problem, and one of our service experts will reach out to you with the next steps to get you back on the trails.

Our service department is open Tuesday - Saturday, 10am - 5pm PST, and our goal is to respond to service requests within one business day.

Did you purchase your bike that needs service from Fly Rides? *

From whom did you purchase the bike?

This will help us follow up with warranty and/or parts more quickly.

Did you pick up the eBike at our San Diego Fly Rides location (or have us deliver it locally in SoCal)?

This form is for customers that purchased their eBike from Fly Rides and would like to get service from our Poway location. If you do not live in the San Diego area, please fill out the form on the relevant webpage for the LA or USA service departments, so that the right team members get your message.

LA Fly Rides eBike Service
Fly Rides USA Service

Basic Tune Up $149

• Align and adjust brakes
• Align and adjust shifting
• Adjust headset
• Inspect bottom bracket
• Bike wash
• Software update if available
Replacement of parts not included in service. 1 Hour service, bike may be picked up same day.

Comprehensive Tune Up $249

• All items in Basic Tune Up, plus
• Removal and deep cleaning of all drivetrain components.
• Replacement parts installed for free.
1-2 hour service. Bike to be picked up same or next business day.

Labor $30/15 Minutes

For other services including
• Accessory Installation
• Troubleshooting

Warranty Work

If diagnosed as a repair covered by your Fly Rides warranty, there will be no charge.

What kind of service would you like to book? *

Basic Tune Up
Comprehensive Tune Up
Labor
Warranty Support

Please Help Us Diagnose The Problem

When did you purchase the eBike from Fly Rides? Approximate date is fine. *

What is the year, make and model of your eBike? *

Accessory installation or manufacturer changes

Due to dealer agreements, Fly Rides does not offer any service to the bikes we sell that changes manufacturers specifications. We will also be unable to service components that have been changed from manufacturer specifications prior to your appointment.

Parts Ordering

Due to limited space, Fly Rides does not store customer bikes while waiting for parts to be ordered. Please let us know in the following section if you would like to order parts from us in preparation for your appointment so that you only need to bring the bike to us once.

Is there anything we should know about your bike or parts you would like to order to prepare for your appointment?

When do you notice the issue happening? Check all that apply *

When stopped
At slow speeds
At high speeds
When going over a bump
When shifting to a higher gear
When shifting to a lower gear
When Braking
Other...

If your bike is an eBike and it's displaying an error code, please type it in here.

Please describe the issue you are experiencing in detail. *

Uploading pictures and/or video here is required for any warranty support, plus it's the best way to help us diagnose the issue, and we strongly encourage you to take the time to do this part so we can get you back on the trails ASAP!

Click or drag files to this area to upload. You can upload up to 3 files.

*Note: HD images may be too large to send with this form.

Your Contact Information

First Name *

Last Name *

Email *

Phone number *

Comment

Fly Rides has been awarded by Bosch as Bosch eBike Expert Certified, our shops are only 1 out of 12 shops nationwide with this esteemed recognition.

electric bike repair review San Diego Fly Rides

Want to learn to do some basic maintenance and repairs on your eBike?
Watch our Fly Rides Electric Bike Tech Tips playlist on YouTube!

San Diego Fly Rides electric bike shop sales service footer image

Our Mission

To show the world that life on an eBike is a life better lived! We do this by relentlessly providing the best eBike experience imaginable.

We started Fly Rides because in our experience, exploring the world from the saddle of a bicycle is hands-down the best way to see, smell, and feel the world outside. Why eBikes? We believe biking should be for everyone, plus they're SUPER fun!

Good Rides, Good Vibes, Everyday at Fly Rides.