SD EBike Service Experts

Flyrides ebike Service team

Fly Rides is committed to providing expert warranty support for the bikes that we sell, on the best systems available:

Bosch | Brose | Shimano | Yamaha

Due to very high demand and to streamline service processes,
we are not offering phone support for service questions at this time, and locations are open by appointment only.

For questions and to make an appointment, please fill out the form below. 

SD Fly Rides Warranty & Service Request Form

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Bought your eBike from Fly Rides? Sweet! We got you, and are happy to provide service and warranty support! The best way to expedite your request is to fill out this form, and one of our eBike experts will reach out to you with the next steps to get you back on the trails. Our service department is open Tuesday - Saturday, 10am - 5pm PST, and our goal is to respond to service requests within one business day.

Please note that Fly Rides can only offer tech support for the eBikes we sell, and only to the original Fly Rides customer. If you have a part or service need for a bike that is not under warranty from Fly Rides, we recommend working with your local bike tech or ordering from an online parts supplier like JensonUSA.com.

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Fly Rides has been awarded by Bosch as Bosch eBike Expert Certified, our shops are only 1 out of 12 shops nationwide with this esteemed recognition.
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    I brought my mountain bike in at 4:45 on a Thursday and the boys were able to diagnose and fix the problem before they closed. Thanks

    - Tom Thomson

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    Stopped by for a small repair and they had exactly what I needed to get back on the road and for cheap. Nice guys, very helpful, and friendly, went the extra mile to help me with my odd request and need on the spot. Would recommend to anyone.

    - Thomas Stein

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    Bought a fantastic electric bike here. Everyone is friendly, helpful and knowledgeable. When my charger failed it was under warranty. Will and the service department contacted the company and got them to ship a new one, expedited, to my house in record time so I could take my bike with me on our trip. Way to go guys! Great product and great customer service.

    - Kathy Henry

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    I had a difficult time with a broken Yamaha charger cable connection, but after a lot of "back and forth's" with Haibikes and Fly Rides, I got it resolved. Hector in the L.A. Fly Rides service department stuck with this for months and saw it through to its conclusion. Kudos and thanks to Hector.

    - Andy Spear

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    Great service from great humans and the shop has everything you need!

    Marco Peralta

Technical questions? Check out our helpful videos on basic maintenance for your bike.
Watch our Fly Rides Tech Tips playlist on YouTube!

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San Diego Fly Rides

12544 Kirkham Ct Suite 2 | Poway, CA 92064

San Diego Fly Rides

Our Mission

We started Fly Rides because in our experience, exploring the world from the saddle of a bicycle is hands-down the best way to see, smell, and feel the world outside. Why eBikes? We believe biking should be for everyone, plus they're SUPER fun!

Good Rides, Good Vibes. Everyday at Fly Rides.